Endurance HD Polo FAQ

Question 1

How does the fabric contribute to the polo's performance?

Accepted Answer

The heavy-duty pique fabric offers both durability and breathability, ensuring lasting comfort and a polished look.

Question 2

If I need assistance with the design for customisation, can you help?

Accepted Answer

Our team provides support to help you achieve the right customisation that reflects your brand effectively.

Question 3

What file formats should I provide for printing artwork?

Accepted Answer

We accept vector formats such as AI, EPS, and PDF, and we review every file before production starts to ensure quality.

Question 4

How soon can I expect a quote after inquiry?

Accepted Answer

Typically, a quote is delivered within 24 hours and includes a visual mock-up featuring your logo and colours.

Question 5

Is it possible to get a sample before placing a full order?

Accepted Answer

Yes, we offer product samples so you can assess the quality and details prior to bulk purchasing.

Question 6

What is the usual time frame for production once the order is confirmed?

Accepted Answer

Production generally takes between 3 to 6 weeks from quote approval, though express options are occasionally available.

Question 7

Can you ship directly to different locations?

Accepted Answer

We ship wherever needed, either directly from our office and warehouse in Stockholm or from the printing facility for your convenience.