RPET Duffel Backpack FAQ

Question 1

Can the bag be used both as a duffel and a backpack?

Accepted Answer

Yes, it converts easily between a duffel and a backpack for versatile carrying options.

Question 2

Do you offer assistance with the design of customised branding?

Accepted Answer

Our team supports clients through the design process to ensure branding fits perfectly.

Question 3

In what file formats should I submit artwork for printing?

Accepted Answer

Please send your artwork in vector formats like AI, EPS or PDF; we verify all files before production.

Question 4

How quickly can I receive a price quotation?

Accepted Answer

Typically, you will get a quote within 24 hours, accompanied by a visual mockup showing your logo and colours.

Question 5

Is it possible to request a sample before placing a larger order?

Accepted Answer

We provide samples so you can assess the quality before committing to bulk production.

Question 6

What lead time should I expect after approving the quote?

Accepted Answer

Production usually takes between 3 to 6 weeks after the quote is approved, with express options occasionally available.

Question 7

Can you arrange delivery to different locations?

Accepted Answer

We ship anywhere you need, either directly from our Stockholm office or from our print facility.

Question 8

How is the storage inside the bag organised?

Accepted Answer

The main zipped compartment features a separate section for shoes or dirty laundry, plus a side pocket for bottles.