Double wall glass mug FAQ

Question 1

What material is the mug made from and what is its capacity?

Accepted Answer

This mug is made from double wall borosilicate glass with a bamboo lid, and it holds 450 ml. The double wall construction creates an insulating air gap between the inner and outer glass layers, helping to keep drinks at temperature and making the outer surface more comfortable to hold. It also features a handle for easy carrying.

Question 2

Is the mug covered by any certifications or compliance documentation?

Accepted Answer

Yes, this product comes with a declaration of conformity and food contact assessment documentation confirming it meets the relevant safety standards. These documents can be supplied on request to support your own compliance checks.

Question 3

How should I care for the glass mug and its bamboo lid?

Accepted Answer

As it is made from borosilicate glass with a bamboo lid, hand washing is recommended to preserve both the clarity of the glass and the condition of the lid over time. Avoid abrasive cleaning materials and prolonged soaking of the bamboo lid.