Plant based wax candle 120g FAQ

Question 1

What is the candle made from and how long does it burn?

Accepted Answer

The candle is made from plant based wax and weighs 120 grams, giving a burn time of approximately 20 hours. It is presented in a frosted glass jar made from soda lime glass with a bamboo lid. The candle is supplied in a paper tube gift box, ready for gifting or resale.

Question 2

Why might the bamboo lid vary slightly between items?

Accepted Answer

The lid is made from bamboo, which is a natural material, so slight variations in colour and size can occur from item to item. This is a normal characteristic of natural materials rather than a fault. Each candle remains fully functional and consistent in quality despite these minor differences.

Question 3

Is this product certified or compliant with any standards?

Accepted Answer

Yes, this product is supplied with a compliance manual and a declaration of sustainability, both of which are available as downloadable documents. These outline the product's compliance information and sustainability credentials. Customers can request or view these documents for their own due diligence.